Voted Best Vet Clinic of Monona, Best of Madison, and Star of Madison!
All of our staff has been vaccinated!
We have all proudly acquired our vaccine doses and are doing our best to stay healthy so we can continue to see your pets! We will follow all CDC guidelines with you and your pets. As they change the definition of what is best for everyone, we will alter how we conduct appointments.
What to expect at Four Lakes Vet Clinic for regular appointments:
In light of the Delta Variant of COVID making it's way through the community, we have returned to curbside only services. The only exception we are making is for end of life services because we feel it is important for patients to be with family as they pass on.
For curbside appointments, before you arrive, we will send you forms so we can conduct your pet's appointment as efficiently as possible. If you have any trouble getting those forms back to us, we will either have you complete the forms upon your arrival or verbally go through what we need to know before your pet's appointment.
When you arrive at the clinic, please call us so we can collect the information we need. When we are ready for your appointment, a tech will come to your car to collect your pet, any samples we have requested and forms.
Once a doctor has assessed your pet, they will call you to discuss diagnosis, possible treatment and address any concerns you have.
At the conclusion of your discussion and any treatment, we will bring your pet out to you along with any medication your pet requires and collect payment.
If the size of our building or the nature of our job allowed us to feel like we could offer the kind of distance the CDC recommends for safely doing our job and keeping you safe, we would be conducting regular appointments. Unfortunately our floor plan is not adaptable at this time and we will continue to need to be closer than safety allows. Please know we are trying our best and will adjust our level of caution as COVID numbers decline.
Same day admission appointments:
When you arrive for your appointment, please remain in your vehicle and call the clinic, if you do not have a mobile phone, please inform us when scheduling or confirming your appointment.
A staff member will come out to your vehicle to get your pet and bring it into the clinic. If you received a form to fill out, please remember to email it back to us or bring it to the appointment. Include any concerns or questions you have about your pet or be prepared to spend a few minutes providing information re: your concerns, symptoms, current medications, etc. We will call or email to discuss any questions we have, as well as any diagnostics and/or treatments we recommend, and our care plan.
We will send home or email detailed discharge instructions or a report card after the visit.
Card, check or cash payments will be accepted.
When your pet is ready to go home, we will bring your dog or cat back out to your car.
Food and/or medication pick-ups:
Please call or email the clinic if you need refills on food or medication.
We will bring the supplies outside to you. Pay by card, check or cash.
You may also order food and medications from our on-line store.
Pet travel and veterinary visits can be stressful situations even in ideal conditions. However, with heightened concerns for the COVID-19 outbreak, it is important we work together to reduce risks while providing care to pets in need. Thank you for entrusting us with your pet's care and for understanding the added precautions to keep everyone safe and healthy.