Welcome New Clients to Four Lakes Veterinary Clinic
We are so glad you are considering Four Lakes Veterinary Clinic for your pet’s care. New clients in Monona and Madison and the greater Madison area can expect state-of-the-art medical care, a courteous front desk team, clean exam rooms, friendly doctors, and caring technicians who nurture the bond between people and pets.
Preparing for Your First Visit
A little preparation helps your first appointment go smoothly:
- Complete the Client Information Sheet and Pre-Visit Questionnaire before your visit
- Plan to arrive about 15 minutes before your first appointment
- Bring any previous medical records, or ask your prior veterinarian to email them to staff@fourlakesvet.com
- Bring a list of current medications, foods, and any questions or concerns
- Bring your pet hungry with a favorite treat or toy to help them feel at ease
What to Expect When You Arrive
As a Fear Free Certified practice, we work to keep every visit calm. When you arrive, call the clinic and our team will come out to you. You can choose a curbside visit, where we bring your pet inside and update you by phone, or come in with your pet once their exam room is ready. Learn more on our Appointment Expectations page. If your pet is nervous at the vet, let us know ahead of time so we can tailor their visit, and ask about our behavior consultations.
Starting Your Pet’s Preventive Care Plan
Your pet’s first visit usually includes a complete wellness exam and a review of their vaccine history. We will discuss parasite prevention for Lyme disease and heartworm disease, microchipping, nutrition, and any recommended laboratory testing. Ask about enrolling in our Free Vaccines for Life program at your first visit to save on core vaccines for the rest of your pet’s life.
Payment and Convenient Services
Payment is due at the time of service, and we accept credit cards, checks, and cash. Once you are a client, you can request refills through our pet portal, pick up food and medications through our drive-through, shop our online store, and check our current promotions for rebates. Explore our full list of veterinary services and answers to common questions on our FAQs page.
New Client FAQs
Are you accepting new patients?
Yes. We are happy to welcome new dogs and cats from Monona, Madison, and throughout Dane County.
What forms do I need to fill out before my first visit?
Please complete the Client Information Sheet and Pre-Visit Questionnaire available on our New Clients page and bring them to your appointment or email them to our team.
How do I transfer my pet’s medical records?
Ask your previous veterinarian to email your pet’s records to staff@fourlakesvet.com before your first appointment, or bring copies with you.
How early should I arrive for my first appointment?
Please plan to arrive about 15 minutes early so we have time to review your paperwork and your pet’s history.
Can I stay with my pet during the exam?
Yes. You can choose to come inside with your pet or opt for a curbside appointment where our team updates you by phone.
What forms of payment do you accept?
Payment is due at the time of service. We accept credit cards, checks, and cash.
Can I enroll my pet in Free Vaccines for Life at the first visit?
Yes. You can enroll your pet at their first visit, including puppies and kittens starting their vaccine series.
Schedule Your Pet’s First Visit
We look forward to caring for your pet. Call Four Lakes Veterinary Clinic at (608) 819-6750 or request an appointment online to get started in Monona and Madison.